Refund policy
Last updated: July 2026. This document applies to buyglucotide.com, operated by Halden Reeve Health Sciences, Inc..
Our 60-day promise
Glucotide is backed by a 60-day money-back guarantee from the date of purchase. If you are not satisfied after using the product for at least 30 days, you may request a refund of the purchase price. This policy applies to orders placed through buyglucotide.com, the authorized US distribution portal.
How to request a refund
Email [email protected] within 60 days of your purchase date with your order number and the reason for your return. Our team will reply with simple return instructions, typically within one business day.
Returning your bottles
Return any remaining bottles, including empty ones, using the instructions we provide. We recommend a tracked shipping method so your return can be confirmed.
How refunds are issued
Once we receive your return, we process the refund to your original payment method. Depending on your bank, it may take several business days to appear. Original outbound shipping charges, where they applied, are not refundable.
Orders outside this portal
Because Glucotide is sold only through this authorized portal, purchases made elsewhere are not covered by this policy. This is one more reason to order directly from buyglucotide.com.
Questions about this policy? Contact [email protected].